I'm not a BT customer, so maybe BT has a model cal...
Dr. Csaba Gabor

If this is the case, then why do I hear rumours th...
Anonymous

When you despise your own customers, it's time to ...
Anonymous

Oh! Deary Deary Me...... When you are dealing w...
Johnatan Ludbrooke

I'm no bigot and I would never be rude to those po...
Anonymous

Recently I've spent many hours phoning BT's variou...
Richard

It doesn't matter if the calls were being handled ...
Anonymous

I think I've only ever dealt with the tier two cal...
Matthew

I've experienced problems with overseas call centr...
Michael Carter

I'm not a bigot or a racist. I am all for saving m...
Anonymous

I've not occasion to use a BT call centre, however...
Roger Ash (not Ish!)

I AM A BIGOT - apparently My experience with BT...
Roger Huffadine

The key issue that is left out of the equation by ...
Malcolm J Greenaway

If BT feels their outsourced call centre is so gre...
Anonymous

No one posting here gets it. Whether in India or C...
Anonymous

Though not a BT customer I too have suffered from ...
misceng

The message is clear- BT is saving (i.e. making...
Malcolm

Who is Meryl Bushell calling a bigot !! It goes...
Anonymous

Am I a bigot because I expect to be able to be und...
Anonymous

I'm no bigot. The simple fact is they don't speak ...
Yes

I'm have to agree with Bushell and state that my ...
Anonymous

Multinational PR. Nice try, we are all bigots, its...
Anonymous

I would submit that calling a portion of your cust...
Anonymous

Bushell, Bush, Blair its a "B" thing. If your not ...
Anonymous

I am a Chip design engineer from India and i know ...
Anonymous

So, now being patriotic should be re-defined as be...
graham dughan

I've (fortunately) not had to use BT's call centre...
Steve Hamilton

Bt might have saved money, but maybe at the cost o...
T Coates

Bt might have saved money, but maybe at the cost o...
T Coates

I have a problem with a company making money off o...
Angry Mob

Ok guys, we're all adults here so let's drop the p...
Speaking my mind.

BT do not provide Customer Service. What they h...
Anonymous

I can't help thinking BT (and other companies empl...
Anthony Baldwin

Firstly, I have had the occasional problem communi...
Patrick Calthrop

A classic smear by a "Spreadsheet Manager" who can...
Chris Stevens

BT is using the race card to avoid criticism over ...
Anonymous

BT claim "service improvements" through offshoring...
Charles Smith

Vote with your feet! Apparently, we the British pu...
Mark Kay

The diatribe by Ms Bushell has been built on the f...
Noel Cosgrave

When I receive cold canvass calls, I respond polit...
David de Vere Webb

I feel BT playing the bigot card may backfire on t...
David Atherton

BT do not provide Customer Service. What they h...
Anonymous

This is typical of the New Labour inspired managem...
Stuart McArdell

The biggest issue is that all too many call centre...
Billy Camlin

I am a customer service advisor at BT and i do act...
Anonymous

What makes you think that you all are getting good...
Anonymous

So, if we complain about poor service from an indi...
Tony F.

With a father having been born in India, and mysel...
David Booth

BT do not provide Customer Service. What they h...
Anonymous

let me put my 'two penneth'. My annoyance with for...
Anonymous

Unbelievable. They have no clue, the staff in indi...
Anonymous

I think it's time I changed my service provider......
Ian Atkinson

It's all very well having the call center in India...
Anonymous

omg, I cannot beleive this - 'british telecom' yet...
Mrs williams

BT? What a joke, I refuse to use Indian call centr...
EX BT Customer