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Offshoring

By Andy McCue

Published: Monday 05 July 2004


Name

C Walker


Location

UK


Occupation

Network Engineer


Comment

Offshoring Jobs by UK companies that made their profits from UK citizens is wrong. Most of these companies have already made huge savings by providing internet access, thus removing the need for high street branches &/or large call centres.

I bet none of them have looked at the cost of bringing the work back to the UK, if future customer or legal requirements demand it. Most companies are signing up to expensive transfer deals with long contracts, if the service fails or has to be repatriated after 2 years, they will still have to pay for 3 to 8 years more, or pay punative damages to their 3rd party offshore provider !

Offshoring only provides a very short competative advantage, when everyone has done it, it will be service quality that counts & that won't come from offshore sites.

I refuse to deal with any foreign sounding call centre staff which is bad for those that may still be in the UK. I move my accounts from any company that I know to be offshoring jobs at my expense !



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