
Buy now, fix later
By Tim Ferguson
Published: 20 November 2008 16:44 GMT
The economic downturn will force businesses to simplify their outsourcing and offshoring agreements to generate faster returns on investment and reduce risk - even if that means glossing over problems in deals and fixing them later.
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Speaking to silicon.com, managing director of global research for sourcing advisory firm EquaTerra, Stan Lepeak, said: "In general, firms will outsource more - they'll become more narrowly focused on their goals."
Lepeak said the primary drivers for companies when negotiating outsourcing and offshoring agreements during the downturn will be to cut costs as quickly as possible.
As a result, objectives such as process improvement, innovation and transformation will become less of a priority.
"Outsourcing as a tool is probably more important than ever right now but you want to use that tool in a way that it's very clear how you're going to apply it, what you want to get from it and when. This probably isn't the time to be overly ambitious," he said.
Lepeak said businesses will also try to negotiate agreements more quickly, or "speedsource".
"You don't necessarily want to cut corners and be too hasty but you need to recognise that in difficult times you might need to accelerate the process and identify some things that you may have to go back and fix later," he continued.
It's a process that would be helped by consolidating outsourcing and offshoring providers and staying with those known to be safe choices rather than pursue agreements with new suppliers, Lepeak noted.
He added larger, more established offshoring regions such as India should benefit for the same reasons - while newer destinations such as Vietnam could be seen as more risky despite being cheaper.
Now, I may be mistaken here but....
You fail to...
Eric the Disillusioned
You mean that isn't what's happneing already?
Drew Stephenson
It seems like this is a road many companies have g...
Bruce Katcher
There is no question that outsourcing deals will i...
Tom Higgins, Group Director, Commercial Solutions, EMEA, Perot Systems
SELLING: Managed services (support and break fix maintenance), desktop outsourcing, infrastructure services (implementations and network design), ...
Exposure to BPO services, insurance or offshoring activity HCL IBS is part of the HCL Group of companies and is one of India's leading global IT ...
Support, break-fix maintenance, Software support, remote monitoring, co-sourcing systems integration, small scale outsourcing (people to maintain ...
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