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Outsourcer's ambulance scheme goes nationwide
By Nick Heath
Published: 1 May 2008 15:50 BST
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All calls are directed to the EMRI call centre, which employs 4,382 workers directing some 600 ambulances in response to 1.6 million emergencies each year.
By the time the service is rolled out across the country it will have more than 10,000 ambulances.
Photo credit: Nick Heath
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