And the UK is setting the pace...
By Tim Ferguson
Published: 23 October 2007 10:00 GMT
The total value of outsourcing deals in Europe, the Middle East and Africa (EMEA) shot up during the second quarter of 2007 - with the UK leading the way.
According to Forrester Research, the total value of outsourcing deals increased by 1bn, while UK-based companies closed 36 per cent of all deals signed in EMEA, worth nearly 2bn.
The research specifically looked at IT outsourcing deals worth more than 10m, with leading outsourcers claiming to have closed 84 deals in the period - 19 more than in the same quarter in 2006.
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There was also growth in the actual number of deals, with a seven percentage point increase compared to the second quarter of last year.
IT infrastructure deals such as IBM's 10-year deal with Royal & Sun Alliance - worth 371m - made up 45 per cent of all outsourcing contracts.
"Service bundles" also increased, with 63 per cent of all deals including more than one service - as opposed to 52 per cent in the same period 12 months earlier.
Helpdesk and support services grew 44 per cent, while desktop services deals grew by 31 per cent. The business sectors that saw the strongest outsourcing growth were financial services and insurance, the analyst house said.
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Work closely with finance to understand budget cycle and assure sourcing requirements are met and savings are signed-off. Significant experience ...
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