Application support will be offshored to India
By Andy McCue
Published: 17 October 2006 16:50 GMT
Whitbread has extended its IT outsourcing deal with CSC with a new £26m contract that will run through to 2012.
As part of the new deal Whitbread, whose brands include Beefeater, Costa, Premier Travel Inn and TGI Friday's, will use offshore application support from India.
CSC will also continue to provide support for Whitbread's desktops, data centres, email, internet and intranet.
Ben Wishart, group IT director at Whitbread, said the new contract is more flexible to take into account the "significant change" the company has undergone in terms of acquisitions, divestitures, integration and growth.
He said in a statement: "After a thorough review of our operations, we felt that the previous contractual arrangements were fit for a different Whitbread and that change was required."
Whitbread has outsourced its IT to CSC since 2000.
Understanding of the offshore outsourced model. IDEALLY YOU WILL HAVE/BE THE FOLLOWING - Ideally, you will have had exposure to workforce automation ...
Candidates must be savvy with (Indian) offshore model, be new business focussed and must be able to work in the UK without sponsorship. My client is ...
You will have presales support from the UK and India. Ambitious plans to double turnover by next year.employees (vast majority in Chennai) - USP: ...
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