BPO Archive
NHS bodies outsource payroll in £12m deals
Eight new customers for NHS SBS [13 Oct 2009]
How to avoid getting burned when outsourcing
Telltale ways of spotting the danger signs with BPO suppliers [30 Sep 2009]
Offshoring is bad for IT skills, say UK tech chiefs
CIO Jury: "It is time for us all to take a stand and reverse this short-sighted trend" [28 Jul 2009]
Help shape the future of silicon.com
Join our exclusive Advisory Panel [29 Jun 2009]
Recession-hit retailers fight back with online charm offensive
So what do customers really want? [20 May 2009]
Bad tech suppliers not getting hit where it hurts
...that's in their wallets, of course [28 Apr 2009]
Crunch bunch can't get enough of cheap BPO
India is the new India [21 Apr 2009]
Thinking small takes outsourcing to $42bn heights
Megadeals not in their optimal prime [17 Apr 2009]
Symantec probes call centre data theft allegations
Was there a leak? [01 Apr 2009]
Banks ditch offshorers for own techies abroad
A captive audience [10 Mar 2009]
Outsourcing: Bye bye Chennai, g'day Brisbane
The world's new hotspots revealed [20 Feb 2009]
Indian tech riding out economic storm
But will Nasscom be so confident this time next year? [09 Feb 2009]
High-tech shot in the arm for 1,800 hospital beds
Just what the doctor prescribed [19 Jan 2009]
Department for Transport "incompetence" over shared services
"One of the worst cases of project management seen," says MP [16 Dec 2008]
'Cloud computing to fuel open source explosion'
Software licensing to suffer predicts Ingres [05 Dec 2008]
Know your outsourcing? Now get the qualification
Industry needed a kitemark, says NOA... [21 Nov 2008]
Liberata dropped from gov't deal over late student cash
Show me the money! 12,000 still waiting… [20 Nov 2008]
Whitbread offshores finance and accounts
Hospitality group sends bean counting to India [28 Oct 2008]
$505m deal sees TCS swallow Citi's BPO
All your FS business processing belongs to us [09 Oct 2008]
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