NHS bodies outsource payroll in £12m deals
Eight new customers for NHS SBS

How to avoid getting burned when outsourcing
Telltale ways of spotting the danger signs with BPO suppliers

Offshoring is bad for IT skills, say UK tech chiefs
CIO Jury: "It is time for us all to take a stand and reverse this short-sighted trend"

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Shocking iPods, netbooks and an offshoring backlash
Stories of the month - May 2009

Recession-hit retailers fight back with online charm offensive
So what do customers really want?

Bad tech suppliers not getting hit where it hurts
...that's in their wallets, of course

Crunch bunch can't get enough of cheap BPO
India is the new India

Thinking small takes outsourcing to $42bn heights
Megadeals not in their optimal prime

Symantec probes call centre data theft allegations
Was there a leak?

£8.5bn: Local government's outsourcing bill
Thank Essex

Banks ditch offshorers for own techies abroad
A captive audience

Outsourcing: Bye bye Chennai, g'day Brisbane
The world's new hotspots revealed

Nationwide outsources cheque processing
Part of larger BPO deal

Indian tech riding out economic storm
But will Nasscom be so confident this time next year?